Faculty & Staff Mail FAQ
Campus Mail Guidelines
Deadlines: All mail and packages need to be processed by 1:00PM daily for carrier pick up except for USPS. USPS picks up at 8:00AM. Please contact TPM if mail needs to be sent out the same day & the pickup time has passed.
Daily Mail Deadlines
UPS: 1:00 P.M.
FedEx: 1:00 P.M.
USPS Certified Mail: 3:00 P.M.
USPS First Class Mail 8:00 A.M.
Presort First Class: 1:00 P.M.
DHL by request only
On-Campus and U.S. Mail
Titan Print & Mail provides one delivery/pickup per department per day beginning at 9AM with the exception of CNS, Holmes Hall and The Ames Library. At this time print jobs and campus mail/packages are delivered, and outgoing campus mail/packages are collected. Any small packages needing to be shipped can simply be left with the outgoing mail with a shipping declaration form attached. Large palletized items and items over 75 lbs. will continue to be handled by the Physical Plant. Titan Print & Mail cannot pick up items with QR code shipping labels.
Standard letters collected on the route without a stamp will be sent out through presort first class and mailed out at 2:00 PM daily.
Campus mail: Label mail with the staff/faculty's name, department and building. Titan Print & Mail will need a student’s full name and the department’s name to place mail in the student's mailbox.
Packages: Attach the shipping declaration form. This form should be filled out when there is mail that needs labels/tracking numbers. A receipt with the tracking number will be delivered to you the next day or can be emailed if requested.
Start between 8:50 AM-9:00 AM, Return between 11:00-11:15 AM
- Center for Natural Sciences (CNS)**
- State Farm Hall (SFH)**
- Nursing **
- E-sports*
- Shirk Center (Athletics)
- Arnold Health Services (AHS)**
- Central of Liberal Arts (CLA)**
- 1st Floor (English & Religion)
- 2nd Floor (Political Science, Sociology, Anthropology, Asian Network)
- 3rd Floor (Educational Studies, Melon Center, International Office, Buck)
- Physical Plant
- Hansen Student Center
- Student Involvement
- Bookstore
- Diversity & Inclusion (ODI)
- Holmes
- Financial Aid
- Communications
- Institutional Effectiveness*
- Grants & Foundations
- Advancement
- Associate Provost
- HR
- President's Office
- Provost
- Alumni
- Dean of Students/Chapel
- Business Office
- Registrar
- Welcome Center
- Admissions
- Career Center
- Marketing
- President’s House*
- The Ames Library
- McPherson Theater**
- Presser Hall (Music)**
- Ames School of Art and Design**
- Carriage House*
- Memorial Center
- Campus Safety
- IDEA Center*
- Conference Services
- ORL
- Sodexo
* TPM only stops when there is mail for drop off.
**No summer pick up as discussed with the department.
Bulk Mail
For bulk mail pricing Titan Print & Mail needs to receive the mailing list before addresses are added to mailing pieces. Envelopes need to be sprayed before stuffing. Minimum piece quantity needed for this service is 200 pieces. A minimum of 100 addresses are needed for address correction without Bulk Mailing Rate. Please allow a minimum of two days to process bulk mail. Time frame may change depending on the number of pieces.
- Email the mailing list as an excel file with billing information (index and account
code) to
titanmail@iwu.edu
. Specify the mailing pieces that need to be sprayed with addresses.
- Do the pieces need to be picked up by TPM from the department? Are the pieces being dropped off by an outside vendor? Or is there a DSF order #?
- Mailing list should be in zip code order.
- Remove any incomplete addresses and unnecessary data.
- Address Line, City, State, Zip Code should be all in separate columns.
- There can be a column for a full name or first and last name can each have their own
column.
- Specify how you would like the name to look on the address block. If you would like the spouse's name to appear on the address block the person’s full name should be in one column. Make a note if you would like the person’s graduating year to appear in the address block.
Frequently Asked Questions
I need to order a package. What address should I use?
- Titan Print & Mail’s physical address is 1207 ½ North Main St. Bloomington IL 61701. This address should be used for mail and packages under 75 lbs unless otherwise noted below.
- For Office Depot, Floral deliveries and Lunch orders use your building's physical address.
- Large palletized items and items over 75 lbs should be mailed to Physical Plant: 303 E Emerson St, Bloomington, IL 61701
How often will packages be delivered to faculty and staff buildings?
Once per day, except for CNS, Holmes Hall, and The Ames Library. Check the mail delivery route to see if your mail will be delivered in the morning or afternoon.
What do I do if I have an important or missing package?
If you are expecting an important package or cannot find a package email titanmail@iwu.edu with the tracking number and the name of the sender. Without the tracking number Titan Print & Mail cannot look for the package in our system
How will I know if I have a package?
If you are a faculty or staff member, your package will be delivered to the appropriate location for your office. If you receive an email from TRAC asking you to pick up your mail, please disregard.
Can Titan Print and Mail pick up USPS, UPS, FedEx or DHL during mail route for carrier pickup?
UPS and USPS currently pick up directly from Titan Print & Mail. FedEx packages are delivered to Walgreens daily. DHL package pick up is scheduled upon Titan Print & Mail receiving the package. You may drop packages off at Titan Print & Mail during regular business hours. We do not accept packages that do not have a shipping label such as a QR code or Amazon returns.
Can Titan Print and Mail print/email a prepaid label?
Yes, Titan Print and Mail can only print/email UPS and FedEx prepaid labels.
Is the Titan Print & Mail open to the public?
Yes, please look at our Retail webpage for additional information.